Hard to say... How are you powering the display? Do you have external 3.3v power or are you trying to power it off of the teensy? Note: I am not an expert on their displays, I use them just enough to hopefully
fix or extend some of their drivers.
Neither work? In what way?
Are you sure you ordered a RA8875 display or like the 7" displays I have from them are RA8876. One I just unpacked today... I do see they do carry RA8875 7".
Maybe post a link to what you ordered.
Are they configured the same? For example are they all hardware jumpered to be the same: For example mine were configured for 4 wire SPI?
Are the backlights configured the same. For example one of mine was configured to use internal PWM for backlight and the new one was configured to use an external pin.
Again if you are using the 3.3v VR of the Teensy, very likely not enough power... I have mine configured for 5v.
What software are you using?
Again unclear on configuration. Also when you go up to 800x480 if you are using layers, you can only do so in 8 bit mode. ...
Also I would double check the jumpers on your display to make sure it is what you think it is supposed to be.