@Arctic_Eddie:
Your last couple of posts did not make sense, particularly your most recent. A shortcut is Windows' simple a way of accessing a real file from somewhere else. Deleting shortcuts does nothing to get rid of actual files. If you are, as you indicated, using an uninstaller (RevoUninstaller), rather than actually searching for the files in question (preferences.txt) & deleting the actual files, then you are very likely causing your own pain. Pay absolutely no attention to any of the "many people [who] are trying to do this but not having much success." There is no way to know exactly what they might be doing, or why they may or may not have had success. Concentrate on your particular system and your particular actions. Please do specifically the following: 1) make sure there are no copies of Arduino (of any version) running, 2) use the capabilities built into Windows (called "Apps & features" on my particular Win10 machine) to uninstall/remove any/all copies of the Arduino IDE, 3) search for all actual copies of preferences.txt on your entire C: drive, & 4) finally, delete them (or better yet, delete the entire folder that contains them). Until you do that, there is no way to be sure of exactly what you have on your system. I do not intend for this to be harsh (although, in re-reading it, it could easily come across that way, even though that is definitely not the intent). We really are trying to be helpful, but we are not sitting in front of your system, and we cannot see what you are seeing and/or doing. Speaking for myself and this message, I'm just trying to be very specific about what you should do that might ensure your best success. Please continue to ask questions, and most certainly, please continue to post the results of trying these specific actions.
Hope that helps . . .
Mark J Culross
KD5RXT